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Contact Invest Know

Found an error in a calculator? Have an idea for a new one? Want to ask us something about how the site works? We're a small, independent team and we read every message ourselves.

✉️ hi.investknow@gmail.com

What to Contact Us About

🛠️ Report a Calculator Error

Found a number that looks wrong, or a rule that's changed since we last checked? Tell us the calculator name and the specific figure — we verify every report against the official source before touching the live page, and we'd rather investigate ten reports that turn out fine than miss the one that's genuinely wrong.

💡 Suggest a New Calculator

Tell us the financial product or situation you want a calculator for, and ideally why the calculators already on this site don't cover it. Most of our recent calculators — NPS, Emergency Fund, Annuity Deposit Scheme — started as exactly this kind of request from a reader.

📱 Report a Technical Bug

A calculator not loading properly, overlapping text, a table running off the edge of the screen, or a button that doesn't respond on your phone or tablet — include your device and browser so we can reproduce the exact problem rather than guess at it.

🤝 Business or Partnership Inquiry

Media requests, official data-source corrections from a bank, regulator, or fund house, or a partnership proposal — mention "Business Inquiry" in your subject line so it reaches the right pile and doesn't get mixed in with error reports.

Send Us a Message

This opens your own email app with your message pre-filled and addressed to us, since this page has no server of its own. Nothing is uploaded or stored anywhere in between. If your email app doesn't open automatically, email us directly at hi.investknow@gmail.com.

Before You Contact Us

A few common questions are already answered elsewhere on the site, and checking there first often gets you a faster answer than waiting for a reply:

  • Wondering how we build and verify our calculators, who's behind Invest Know, or how the site makes money? See our About Us page — it covers our full editorial process and our regulator-by-regulator coverage table.
  • Looking for a specific calculator? Browse the full, searchable Calculators Directory, which lets you filter by category or search by keyword instead of scrolling the whole list.
  • Questions about how we handle your data when you use a calculator or this form? See our Privacy Policy for exactly what is and isn't collected.
  • Want the full legal terms of using this site, or our editorial disclaimer about what our calculators are (and aren't) meant to be used for? See our Terms & Conditions and Disclaimer.

How to Write a Report That Gets Fixed Fast

The single biggest difference between a correction that gets fixed in a day and one that sits unresolved for weeks is specificity. A message that says "the PPF calculator seems off" is hard to act on; a message that says "on the PPF Calculator, I entered ₹1,50,000 a year for 15 years at 7.1%, and got ₹40,68,209 — I expected a slightly higher figure based on my bank's own PPF statement" gives us something we can actually verify and reproduce. When you write in, try to include:

  • The exact calculator name or URL (e.g. "NPS Calculator" or investknow.in/nps-calculator/).
  • The exact inputs you entered, so we can reproduce your result.
  • The number the calculator gave you, and the number you expected instead — with a source if you have one (a bank statement, an official circular, another calculator).
  • Your device and browser, if the issue looks like a display problem rather than a calculation problem.

For Financial Institutions, Journalists, and Regulators

If you represent a bank, a fund house, an insurer, a government body, or a regulator such as RBI, SEBI, IRDAI, or PFRDA, and you've spotted a figure on Invest Know that doesn't match your own published rate or rule, please write in directly — we treat these reports as a priority and will verify and correct the affected calculator promptly. Journalists and researchers are welcome to reach out for context on how a specific calculator's methodology works; we're happy to explain our formulas and sources, though we can't share proprietary code beyond what's already visible in the page itself, since every calculator runs entirely in plain, viewable HTML, CSS, and JavaScript.

What Happens After You Write to Us

If you're reporting a calculator error, we re-check the specific figure against the official source (the relevant RBI, SEBI, IRDAI, PFRDA, or EPFO document, or the current Income Tax slab) before making any change, and we update the live calculator directly rather than just replying to say we will. If you've suggested a new calculator, we genuinely track these requests — several of our most recent calculators, including the Emergency Fund Calculator and the NPS vs Unified Pension Scheme comparison, came from exactly this kind of message.

What we can't do through this form is give you advice about your own money — your specific SIP, your tax return, your insurance policy, or your retirement plan. That's not a formality; it's because Invest Know is an educational tool, not a registered financial adviser, and giving you specific advice without knowing your full financial picture would do you a disservice rather than a favour. For that kind of guidance, a SEBI-registered investment adviser, a chartered accountant, or a licensed insurance advisor is the right person to talk to — we're happy to help you understand the numbers, but the decision has to be made with someone qualified to advise you personally.

Your Privacy When You Contact Us

When you email us — whether directly or through the form above — we use your email address and message only to respond to you. We don't add it to a mailing list, sell it, or share it with any third party. If we ever do start sending newsletters or updates, that will be a separate, clearly-labelled opt-in, never something you're added to just for writing in. See our full Privacy Policy for the complete picture of what data this site collects and why.

Frequently Asked Questions

How long does Invest Know take to reply?▾
We aim to reply within 2-5 business days. Invest Know is run by a small, independent team, so please bear with us during busier periods, especially around quarterly rate resets or Union Budget season.
I found an error in a calculator. What should I do?▾
Email us with the calculator's exact name or URL, the specific number or field you believe is wrong, and what you expected instead. The more specific the report, the faster we can verify and fix it.
Can I suggest a new calculator?▾
Yes, and we genuinely use these suggestions. Tell us the specific financial product or scenario you want a calculator for, and why the existing calculators on Invest Know don't already cover it.
Can I get personalised investment or tax advice through this form?▾
No. Invest Know is an educational platform, not a registered investment adviser, and we cannot answer questions about your personal portfolio, tax filing, or specific investment decisions. Please consult a SEBI-registered investment adviser, a chartered accountant, or a licensed insurance advisor for that.
I want to advertise or propose a business partnership. Who do I contact?▾
Use the same contact email and mention "Business Inquiry" in your subject line. Include your company name and a short description of what you're proposing.
Will my email address be shared with anyone?▾
No. Any email you send us is used only to respond to your message and is never sold, shared, or added to a marketing list. See our Privacy Policy for full details.
A calculator isn't loading or is broken on my phone. How do I report that?▾
Please tell us the calculator's URL, your device type (e.g. Android phone, iPhone, tablet), and your browser (e.g. Chrome, Safari). Screenshots help a lot if you're able to attach one.
Do you offer a phone number or live chat?▾
Not currently. Email is the only way to reach us right now, which lets our small team give every message proper attention rather than splitting focus across channels.

Reach Us Directly

Invest Know
Invest Know Editorial Team
Email us anytime at hi.investknow@gmail.com. Read more about who we are on our About Us page.
Invest Know is an independent educational platform. Contacting us does not create an advisory relationship, and nothing we send in reply constitutes personalised financial, investment, insurance, or tax advice. See our full Disclaimer, Terms & Conditions, and Privacy Policy for details.
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